How To Fix FVDU035 - Determination of dunning level for dunning procedure &1 not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FVDU - Loans Dunning via Open FI

• Message number: 035

• Message text: Determination of dunning level for dunning procedure &1 not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FVDU035 - Determination of dunning level for dunning procedure &1 not possible ?

  The SAP error message FVDU035 indicates that the system is unable to determine the dunning level for a specified dunning procedure. This can occur for various reasons, and understanding the cause is essential for resolving the issue. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  
  Missing Configuration: The dunning procedure may not be properly configured in the system. This includes missing entries in the dunning procedure settings or the dunning levels not being defined correctly.
  
  
  Invalid Dunning Procedure: The dunning procedure specified in the transaction may not exist or may have been deactivated.
  
  
  Customer Master Data Issues: The customer master data may not be set up correctly, such as missing dunning information or incorrect dunning procedure assignment.
  
  
  Open Items: There may be no open items for the customer that meet the criteria for dunning, which can lead to the inability to determine a dunning level.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the dunning procedure or related data.
  
  
  Solutions:
  
  
  Check Dunning Procedure Configuration:
  
  Go to the configuration settings for dunning procedures in SAP (Transaction code: OBA4 or SPRO).
  Ensure that the dunning procedure is correctly defined and that all necessary dunning levels are set up.
  
  
  
  Verify Dunning Procedure Assignment:
  
  Check the customer master data (Transaction code: FD03) to ensure that the correct dunning procedure is assigned to the customer.
  
  
  
  Review Open Items:
  
  Use transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check if there are any open items for the customer that should be dunned.
  
  
  
  Check for Deactivated Procedures:
  
  Ensure that the dunning procedure has not been deactivated or removed from the system.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform dunning activities. This may involve checking roles and authorizations in the user profile.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Dunning Process: Understand the dunning process in SAP, which involves sending reminders to customers for overdue payments. Familiarize yourself with the dunning levels and how they are configured.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  OBPM1: Define Dunning Procedures
  OBPM2: Define Dunning Levels
  F150: Dunning Run
  
  
  Documentation: Review SAP documentation or help files related to dunning procedures for more detailed guidance.
  
  By following these steps, you should be able to identify the cause of the FVDU035 error and implement the necessary solutions to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.