How To Fix FVD_REPAY197 - Credit not requested exists

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_REPAY - Messages for Payoff

• Message number: 197

• Message text: Credit not requested exists

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

Credit items exist that have not been requested.

System Response

How to fix this error?

There are credit items that have not been requested within the
receivables list. This may be because these credit items were not
included in the receivables list when the payoff was entered or were not
posted until after the entered payoff had been posted.
You can select the individual credit items on the <ZK>Open Items </>tab
page. The selected items are included in the receivables list.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_REPAY197 - Credit not requested exists ?

  The SAP error message FVD_REPAY197: Credit not requested exists typically occurs in the context of financial transactions, particularly when dealing with credit management or loan repayment processes in SAP. This error indicates that there is a credit record that has not been requested or processed correctly, which is preventing the transaction from proceeding.
  Cause:
  
  Incomplete Credit Request: The system may have detected that a credit request was not initiated or completed for a particular transaction.
  Data Inconsistency: There may be inconsistencies in the data related to credit management, such as missing or incorrect entries in the credit master data.
  Configuration Issues: The configuration settings in the SAP system related to credit management may not be set up correctly, leading to this error.
  Transaction Type: The type of transaction being processed may not be compatible with the existing credit records.
  
  Solution:
  
  Check Credit Request: Ensure that a credit request has been created for the transaction in question. If not, initiate the credit request process.
  Review Credit Master Data: Verify the credit master data for the customer or vendor involved in the transaction. Ensure that all necessary information is complete and accurate.
  Analyze Configuration Settings: Review the configuration settings in the SAP system related to credit management. Ensure that they are set up correctly to allow for the processing of credit requests.
  Transaction Review: Check the specific transaction type being processed to ensure it aligns with the credit management processes in place.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling credit management errors.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to review credit data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user attempting the transaction has the necessary authorizations to process credit requests.
  
  By following these steps, you should be able to identify the root cause of the error and implement the appropriate solution.