How To Fix FVD_LOAN010 - Customer data not found for partner &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FVD_LOAN - Messages for the Contract Object in the Business Operations

  • Message number: 010

  • Message text: Customer data not found for partner &1

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FVD_LOAN010 - Customer data not found for partner &1 ?

    The SAP error message FVD_LOAN010: Customer data not found for partner &1 typically occurs in the context of financial services, particularly when dealing with loans or customer data in the SAP system. This error indicates that the system is unable to find customer data associated with a specific partner (identified by &1, which is a placeholder for the partner ID).

    Causes:

    1. Missing Customer Master Data: The most common cause is that the customer master data for the specified partner does not exist in the system.
    2. Incorrect Partner ID: The partner ID provided may be incorrect or not formatted properly.
    3. Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing or outdated customer data.
    4. Authorization Issues: The user may not have the necessary permissions to access the customer data.
    5. Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, preventing the system from retrieving the customer data.

    Solutions:

    1. Check Customer Master Data:

      • Verify that the customer master data exists for the partner ID in question. You can do this by navigating to the customer master data transaction (e.g., XD03 for general data).
      • If the data is missing, create the customer master record using the appropriate transaction (e.g., XD01 for creating a customer).
    2. Verify Partner ID:

      • Ensure that the partner ID you are using is correct. Double-check for any typos or formatting issues.
    3. Data Synchronization:

      • If your organization uses multiple systems or modules, ensure that the data is synchronized properly. You may need to run data synchronization jobs or check for any errors in the data transfer process.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the customer data. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
    5. Review Configuration:

      • Check the configuration settings related to customer data in the SAP system. This may involve reviewing settings in the Financial Services (FS) module or other relevant areas.
    6. Consult SAP Notes:

      • Look for any relevant SAP Notes or documentation that may address this specific error message. SAP Notes often provide insights into known issues and their resolutions.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, and FVD1 (for loan management).
    • SAP Documentation: Refer to SAP Help documentation for detailed information on customer master data management and financial services.
    • Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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