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How To Fix FVD_EXTSKIP012 - No customer account for loan & exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FVD_EXTSKIP - Message for Extension and Skip

  • Message number: 012

  • Message text: No customer account for loan & exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FVD_EXTSKIP012 - No customer account for loan & exists ?

    The SAP error message FVD_EXTSKIP012 indicates that there is no customer account associated with a loan in the system. This error typically arises in the context of financial transactions, particularly in the area of loan management or accounts receivable.

    Cause:

    1. Missing Customer Account: The primary cause of this error is that the system cannot find a customer account linked to the loan in question. This could be due to:

      • The customer account not being created or activated in the system.
      • The loan being incorrectly configured or not linked to the appropriate customer account.
      • Data entry errors where the customer account number is incorrect or missing.
    2. Data Synchronization Issues: If there are issues with data synchronization between different modules or systems, it may lead to discrepancies where the loan is not recognized as being associated with a customer account.

    3. Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to this error.

    Solution:

    1. Verify Customer Account:

      • Check if the customer account exists in the system. You can do this by navigating to the customer master data in SAP (transaction code XD03 for display).
      • Ensure that the customer account is active and properly configured.
    2. Link Loan to Customer Account:

      • If the loan is not linked to the correct customer account, you may need to update the loan details to associate it with the correct customer account.
    3. Check Configuration:

      • Review the configuration settings related to loan management and customer accounts in the SAP system. Ensure that all necessary settings are correctly configured.
    4. Data Entry Review:

      • Double-check any data entries related to the loan and customer account to ensure there are no typographical errors or omissions.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on handling this error message.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), and FD10N (Customer Balance Display) to help in troubleshooting.
    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may resolve the issue.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access customer account information and make changes.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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