How To Fix FVD_DISB064 - Customer account for main borrower &1 missing in contract &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_DISB - Messages for Disbursement

• Message number: 064

• Message text: Customer account for main borrower &1 missing in contract &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_DISB064 - Customer account for main borrower &1 missing in contract &2 ?

  The SAP error message FVD_DISB064 indicates that there is a missing customer account for the main borrower in a specific contract. This error typically arises in the context of financial transactions, particularly in the area of loan disbursements or contract management within the SAP system.
  Cause:
  The error occurs when the system is unable to find a valid customer account for the main borrower specified in the contract. This can happen due to several reasons:
  
  Missing Customer Master Data: The customer account for the main borrower has not been created or is not properly maintained in the system.
  Incorrect Contract Configuration: The contract may not be correctly configured to link to the appropriate customer account.
  Data Inconsistencies: There may be inconsistencies or errors in the data entry related to the borrower or the contract.
  Inactive Customer Account: The customer account may be inactive or blocked, preventing it from being used in transactions.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Navigate to the customer master data in SAP (transaction code FD03 for display).
  Verify that the customer account for the main borrower exists and is active.
  Ensure that all necessary details (such as company code, account group, etc.) are correctly maintained.
  
  
  
  Review Contract Configuration:
  
  Check the contract details (transaction code FVD_CONTRACT or similar) to ensure that the main borrower is correctly assigned.
  Make sure that the contract is linked to the correct customer account.
  
  
  
  Data Consistency Check:
  
  Review the data entries for any discrepancies or errors.
  Ensure that the borrower’s details match those in the customer master data.
  
  
  
  Activate/Unblock Customer Account:
  
  If the customer account is inactive or blocked, take the necessary steps to activate or unblock it.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing customer accounts and contracts.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD03 (Display Customer), FVD_CONTRACT (Contract Management), and FVD_DISB (Loan Disbursement).
  SAP Notes: Search for SAP Notes related to error FVD_DISB064 for any patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify customer and contract data.
  
  By following these steps, you should be able to identify and resolve the cause of the error message FVD_DISB064 in your SAP system.