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Message type: E = Error
Message class: FVD_DEFCAP - Deferral/Capitalization
Message number: 311
Message text: Charge exceeds the maximum limit of &2 &3
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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FVD_DEFCAP311
- Charge exceeds the maximum limit of &2 &3 ?The SAP error message FVD_DEFCAP311 indicates that a charge exceeds the maximum limit defined in the system. This error typically occurs in the context of financial transactions, particularly in areas related to credit management, billing, or payment processing.
Cause:
The error message is triggered when a transaction attempts to process a charge that surpasses the predefined maximum limit set for a specific account, customer, or transaction type. This could be due to:
- Configuration Settings: The maximum limit for charges may be set too low in the configuration settings.
- Transaction Data: The transaction data being processed may have incorrect values or may not comply with the defined limits.
- Customer-Specific Limits: Certain customers may have specific limits that are being exceeded due to their credit profile or agreements.
Solution:
To resolve the error, you can take the following steps:
Review Configuration:
- Check the configuration settings for maximum charge limits in the relevant SAP module (e.g., Financial Accounting, Credit Management).
- Adjust the limits if necessary to accommodate the transaction.
Validate Transaction Data:
- Review the transaction data to ensure that the charges being applied are correct and within the allowed limits.
- Correct any discrepancies in the transaction data.
Customer Credit Profile:
- If the error is related to a specific customer, review their credit profile and limits.
- Update the customer’s credit limit if appropriate, based on their payment history and agreements.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidance on handling this error message.
- Check for any notes or updates from SAP that may address this issue.
Testing:
- After making changes, test the transaction again to ensure that the error no longer occurs.
Related Information:
FD32
(Change Customer Credit Management) or FBL5N
(Customer Line Item Display) to review customer limits and transactions.If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.
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