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Message type: E = Error
Message class: FVD_DEBTTR - Borrower Change Without Capital Transfer
Message number: 064
Message text: There are open items in a dunning run
Open items that are transfer posted with the borrower change are
included in a dunning run that has not been printed yet. This means
that the dunning notice being created or the dunning notice already
created is incorrect.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Delete the open items from the dunning run.
Error message extract from SAP system. Copyright SAP SE.
FVD_DEBTTR064
- There are open items in a dunning run ?The SAP error message FVD_DEBTTR064 indicates that there are open items in a dunning run, which means that the system has detected that there are still outstanding items that have not been fully processed or cleared in the dunning process. This can occur in the context of accounts receivable and dunning procedures where the system is trying to execute a dunning run but finds that there are still open items that need to be addressed.
Cause:
- Open Items: There are still open invoices or items that have not been cleared or paid by the customer.
- Dunning Procedure Configuration: The dunning procedure may not be set up correctly, or the parameters for the dunning run may not be appropriate for the current state of the accounts.
- Incomplete Dunning Run: The previous dunning run may not have been completed successfully, leaving some items in an open state.
- Customer Master Data: The customer master data may have issues, such as incorrect dunning settings or blocked statuses.
Solution:
- Review Open Items: Check the open items for the customer in question. You can do this by navigating to the customer account in the SAP system and reviewing the open invoices or items.
- Clear Open Items: If the open items are valid and should be cleared, ensure that payments are processed or that the items are otherwise resolved.
- Check Dunning Configuration: Review the dunning procedure settings in the system to ensure they are correctly configured. This includes checking the dunning levels, intervals, and any specific settings related to the customer.
- Re-run Dunning Process: After addressing the open items, attempt to re-run the dunning process. Ensure that the dunning run parameters are set correctly.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on dunning runs and error messages.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps and understanding the context of the error message, you should be able to resolve the issue effectively.
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