How To Fix FV620 - Cannot process advice, since item has "completed" status

SAP Error Message - Details

• Message type: E = Error

• Message class: FV - Electronic Banking Messages

• Message number: 620

• Message text: Cannot process advice, since item has "completed" status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FV620 - Cannot process advice, since item has "completed" status ?

  The SAP error message FV620, which states "Cannot process advice, since item has 'completed' status," typically occurs in the context of financial transactions, particularly when dealing with advice notes or similar documents in the SAP system. This error indicates that the item you are trying to process has already been marked as "completed," meaning that it cannot be modified or processed further.
  Cause:
  
  Completed Status: The item you are trying to process has already been finalized or marked as completed in the system. This could happen if the item has already been processed in a previous transaction or if it has been closed for further modifications.
  Incorrect Document Flow: The document may not be in the correct state for the action you are trying to perform. For example, if you are trying to post an advice for an item that has already been settled or closed, you will encounter this error.
  User Permissions: In some cases, the user may not have the necessary permissions to modify or process completed items.
  
  Solution:
  
  Check Item Status: Verify the status of the item in question. If it is indeed marked as completed, you will need to determine if any further action is necessary or if the item should remain in that status.
  Review Document Flow: Ensure that you are following the correct process for the transaction. If the item should not be completed yet, you may need to reverse or adjust previous transactions that led to this status.
  Consult with a Supervisor or SAP Administrator: If you believe that the item should not be in a completed status, consult with your supervisor or an SAP administrator to understand the business rules and processes that govern the status of the item.
  Use Transaction Codes: Depending on your role and permissions, you may need to use specific transaction codes to view or change the status of the item. Common transaction codes include:
  
  FB03: Display Document
  FB02: Change Document
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  
  
  Documentation and Training: Ensure that you are familiar with the processes and documentation related to the specific transaction you are working with. Training or reference materials may provide insights into handling such errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Logs: Review transaction logs to understand the history of the item and why it was marked as completed.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to perform the actions you are attempting.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.