How To Fix FUCN_DOCVERIF031 - Only customer or vendor invoice can be referred to create credit memo

SAP Error Message - Details

• Message type: E = Error

• Message class: FUCN_DOCVERIF - Message class for FUCN Verification

• Message number: 031

• Message text: Only customer or vendor invoice can be referred to create credit memo

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FUCN_DOCVERIF031 - Only customer or vendor invoice can be referred to create credit memo ?

  The SAP error message FUCN_DOCVERIF031 indicates that the system is expecting a customer or vendor invoice to be referenced when creating a credit memo, but the document you are trying to reference does not meet this requirement. This error typically occurs in the context of financial transactions, particularly when dealing with accounts receivable or accounts payable.
  Cause:
  
  Incorrect Document Type: The document you are trying to reference for the credit memo is not a valid customer or vendor invoice. It could be a different type of document, such as a payment, a journal entry, or a non-invoice document.
  Document Status: The invoice you are trying to reference may not be in a status that allows for a credit memo to be created (e.g., it might be already cleared or canceled).
  Configuration Issues: There may be configuration settings in the SAP system that restrict the types of documents that can be referenced for credit memos.
  
  Solution:
  
  Verify Document Type: Ensure that the document you are trying to reference is indeed a customer or vendor invoice. You can check this in the document overview or by looking up the document number.
  Check Document Status: Make sure that the invoice is open and has not been cleared or canceled. If it has been cleared, you may need to reverse the clearing before creating a credit memo.
  Use the Correct Transaction: Make sure you are using the correct transaction code for creating a credit memo. For customer invoices, you might use transaction codes like FB75 (for credit memos) or FB60 (for vendor invoices).
  Consult Configuration: If you suspect that there are configuration issues, consult with your SAP administrator or functional consultant to review the settings related to credit memos and document types.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FB75: Create Credit Memo for Customer
  FB65: Create Credit Memo for Vendor
  
  
  SAP Documentation: Review SAP help documentation or user manuals related to accounts receivable and accounts payable processes.
  User Roles and Authorizations: Ensure that you have the necessary permissions to create credit memos in the system.
  Error Logs: Check the error logs or system messages for additional details that might help diagnose the issue further.
  
  If the problem persists after checking these aspects, it may be beneficial to reach out to your SAP support team for further assistance.