How To Fix FTVV_MESSAGES722 - Not possible to reset overdue items

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 722

• Message text: Not possible to reset overdue items

What causes this issue?

The overdue items could not be reset. An overdue item was probably
selected for a partial disbursement. Then the disbursement was called
up in the disbursement overview screen via <ZK>Change</> and an overdue
item was selected again. In this case it is no longer possible to reset
the overdue items.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES722 - Not possible to reset overdue items ?

  The SAP error message FTVV_MESSAGES722 indicates that it is not possible to reset overdue items in the system. This error typically arises in the context of financial transactions, particularly when dealing with overdue items in accounts receivable or accounts payable.
  Causes:
  
  Open Items: There may be open items in the system that are preventing the reset of overdue items.
  Document Status: The status of the documents related to the overdue items may not allow for resetting. For example, if the documents are already cleared or have been processed in a way that prevents further changes.
  Configuration Issues: There may be configuration settings in the financial module that restrict the resetting of overdue items.
  Authorization Issues: The user may not have the necessary authorizations to perform the reset operation.
  System Lock: The system might be locked for certain operations due to ongoing processes or batch jobs.
  
  Solutions:
  
  Check Open Items: Review the open items in the relevant accounts to ensure there are no outstanding transactions that need to be addressed before resetting overdue items.
  Review Document Status: Check the status of the documents associated with the overdue items. If they are cleared or in a status that does not allow changes, you may need to reverse or adjust those documents first.
  Configuration Review: Consult with your SAP configuration team to ensure that the settings related to overdue items and resets are correctly configured.
  Authorization Check: Verify that the user attempting to reset the overdue items has the necessary permissions. If not, request the appropriate authorizations.
  System Status: Check if there are any ongoing processes or locks in the system that might be preventing the operation. If necessary, wait for those processes to complete or consult with your system administrator.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display), FBL5N (Customer Line Item Display), or FB03 (Display Document) to investigate the status of items.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any specific patches or updates that may address the issue.
  Documentation: Review SAP documentation or help files related to accounts receivable and payable processes for additional context on managing overdue items.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.