How To Fix FTVV_MESSAGES564 - Mail text not available (-> Docu. = 'X')

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 564

• Message text: Mail text not available (-> Docu. = 'X')

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES564 - Mail text not available (-> Docu. = 'X') ?

  The SAP error message FTVV_MESSAGES564 with the description "Mail text not available (-> Docu. = 'X')" typically indicates that the system is unable to find the necessary mail text for a specific notification or message that is supposed to be sent via email. This can occur in various scenarios, such as when trying to send notifications related to financial transactions, approvals, or other business processes.
  Cause:
  
  Missing Mail Text: The primary cause of this error is that the mail text for the specific message type has not been defined in the system.
  Configuration Issues: There may be issues in the configuration settings related to the mail text or the message type.
  Language Settings: The mail text may not be available in the language that the user is trying to send the message in.
  Transport Issues: If the system has recently undergone a transport, the mail text may not have been transported correctly.
  
  Solution:
  
  
  Define Mail Text:
  
  Go to the transaction code SOST (SAPconnect: Send Requests) to check if there are any failed messages and their details.
  Use transaction code SE61 to create or maintain the mail text. You can search for the specific mail text ID related to the error message and ensure it is defined.
  Ensure that the mail text is available in the required language.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the relevant application area (e.g., Financial Accounting, Controlling) to ensure that the mail text settings are correctly configured.
  Use transaction code SPRO to navigate to the relevant configuration settings.
  
  
  
  Language Settings:
  
  Check the user’s language settings and ensure that the mail text is available in that language. If not, you may need to create a translation or provide the text in the required language.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, verify that all necessary objects, including mail texts, were included in the transport request.
  If needed, re-transport the mail text or manually create it in the target system.
  
  
  
  Related Information:
  
  Documentation: You can refer to SAP Help documentation for more details on mail text configuration and management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: SAP Community forums can be a valuable resource for finding similar issues faced by other users and their solutions.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.