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How To Fix FTVV_MESSAGES562 - Recipient does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTVV_MESSAGES - Reporting Financial Assets Management

  • Message number: 562

  • Message text: Recipient does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FTVV_MESSAGES562 - Recipient does not exist ?

    The SAP error message FTVV_MESSAGES562 ("Recipient does not exist") typically occurs in the context of financial transactions, particularly when dealing with payment processing or document distribution. This error indicates that the system cannot find a valid recipient for the transaction or document you are trying to process.

    Causes:

    1. Missing Recipient Data: The recipient (e.g., vendor, customer, or employee) may not be set up correctly in the system. This could be due to missing master data or incorrect configuration.
    2. Inactive or Deleted Recipient: The recipient may have been marked as inactive or deleted in the system, making them unavailable for transactions.
    3. Incorrect Configuration: There may be issues with the configuration settings related to the payment methods or document types that are being used.
    4. Authorization Issues: The user may not have the necessary authorizations to access the recipient's data.
    5. Data Entry Errors: There could be typographical errors in the recipient's identification (e.g., incorrect vendor number or customer number).

    Solutions:

    1. Check Recipient Master Data:

      • Verify that the recipient exists in the system. You can do this by checking the relevant master data (e.g., vendor master, customer master).
      • Ensure that the recipient is active and not marked for deletion.
    2. Review Configuration Settings:

      • Check the configuration settings for payment methods and document types to ensure they are correctly set up to include the recipient.
      • Ensure that the payment program is configured to recognize the recipient.
    3. Correct Data Entry:

      • Double-check the data you entered for any typographical errors. Ensure that the recipient number or identification is correct.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the recipient's data. This may involve checking user roles and permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like FK03 (Display Vendor), FD03 (Display Customer), or SE16N (Data Browser) to check the master data.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
    • Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is being triggered.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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