How To Fix FTVV_MESSAGES380 - Disbursement not possible because order management is active

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 380

• Message text: Disbursement not possible because order management is active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES380 - Disbursement not possible because order management is active ?

  The SAP error message FTVV_MESSAGES380 indicates that a disbursement cannot be processed because order management is currently active. This typically occurs in the context of financial transactions where the system is configured to manage orders, and it prevents disbursement actions from being executed until the order management process is completed or deactivated.
  Cause:
  
  Active Order Management: The primary cause of this error is that the order management functionality is enabled for the relevant transaction or document. This means that the system is expecting that any disbursement should be linked to an order, and since there is an active order, it cannot proceed with the disbursement.
  Configuration Settings: The configuration settings in the SAP system may require that disbursements be tied to completed orders, and if the order is still in process, the system will block the disbursement.
  Incomplete Order Processing: There may be pending actions or statuses in the order management process that need to be resolved before disbursement can occur.
  
  Solution:
  
  Complete or Close the Order: If the order management process is still active, you may need to complete or close the relevant order before attempting the disbursement again. This may involve processing any outstanding tasks related to the order.
  Check Order Status: Review the status of the order associated with the disbursement. Ensure that it is in a state that allows for disbursement (e.g., completed, closed).
  Adjust Configuration: If the business process allows for disbursements without active order management, consider adjusting the configuration settings in SAP to permit disbursement under certain conditions.
  Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific guidance on handling this error in your particular system setup.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA03 (Display Sales Order) or ME23N (Display Purchase Order) to check the status of the orders.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on how to handle it.
  User Roles and Permissions: Ensure that the user attempting the disbursement has the necessary permissions to perform the action, as restrictions may also lead to similar error messages.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further troubleshooting.