How To Fix FTVV_MESSAGES364 - Payment block & has to be manually reset

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 364

• Message text: Payment block & has to be manually reset

Test

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message FTVV_MESSAGES364 - Payment block & has to be manually reset ?

  The SAP error message FTVV_MESSAGES364 indicates that a payment block has been applied to a vendor invoice or payment, and it needs to be manually reset before the payment can be processed. This error typically arises in the context of accounts payable and financial transactions within the SAP system.
  Cause:
  The payment block can be caused by several factors, including but not limited to:
  
  Manual Payment Block: A user may have manually set a payment block on the vendor invoice.
  Automatic Payment Block: Certain conditions in the vendor master data or invoice processing may trigger an automatic payment block. This can include:
  
  Vendor disputes or issues.
  Incomplete invoice data.
  Payment terms that prevent processing.
  
  
  Configuration Settings: The system may be configured to block payments under specific circumstances, such as when certain thresholds are exceeded or when there are discrepancies in the invoice.
  
  Solution:
  To resolve the error and reset the payment block, follow these steps:
  
  
  Identify the Payment Block:
  
  Go to the relevant transaction (e.g., FB60 for vendor invoices or F110 for payment processing).
  Check the invoice or payment document for any payment block indicators.
  
  
  
  Review Vendor Master Data:
  
  Navigate to the vendor master data (transaction XK03 or MK03).
  Check if there are any settings that might be causing the payment block, such as payment terms or credit limits.
  
  
  
  Reset the Payment Block:
  
  If the payment block is manual, you can reset it by editing the invoice or payment document.
  In the invoice document, look for the payment block field and change it to allow payment.
  If the block is automatic, you may need to resolve the underlying issue (e.g., correct invoice discrepancies, address vendor disputes).
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure why the payment block was applied, consult with the accounts payable team or the vendor management team for insights.
  
  
  
  Documentation:
  
  Ensure that any changes made are documented for future reference and compliance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FB60: Enter Vendor Invoice
  F110: Automatic Payment Transactions
  XK03: Display Vendor Master
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to payment blocks.
  User Roles: Ensure that you have the necessary permissions to make changes to payment blocks in the system.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP documentation for further troubleshooting.