How To Fix FTVV_MESSAGES347 - No customer is assigned to the loan yet

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 347

• Message text: No customer is assigned to the loan yet

What causes this issue?

You have not assigned a customer number to any of the partners in
customer-relevant roles for this loan. Therefore you cannot make any
postings.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign a customer number to a relevant partner.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES347 - No customer is assigned to the loan yet ?

  The SAP error message FTVV_MESSAGES347 ("No customer is assigned to the loan yet") typically occurs in the context of financial transactions, particularly when dealing with loans in the SAP system. This error indicates that the system cannot find a customer associated with a specific loan record, which is necessary for processing transactions related to that loan.
  Cause:
  
  Missing Customer Assignment: The loan record has not been linked to a customer in the system. This could happen if the loan was created without specifying a customer or if the customer assignment was inadvertently removed.
  Data Entry Error: There may have been an error during data entry, leading to the loan being created without the necessary customer information.
  Configuration Issues: There might be issues with the configuration settings in the SAP system that prevent the proper assignment of customers to loans.
  
  Solution:
  
  
  Assign a Customer to the Loan:
  
  Navigate to the loan record in the SAP system.
  Check the details of the loan and look for the customer assignment section.
  If no customer is assigned, you will need to assign a valid customer to the loan. This can typically be done through the loan management transaction (e.g., using transaction codes like FTR_EDIT or FTR_CREATE).
  
  
  
  Verify Customer Data:
  
  Ensure that the customer data is correctly entered and exists in the system. You can check this using transaction codes like BP (Business Partner) to verify the customer’s details.
  
  
  
  Check Configuration Settings:
  
  If the issue persists, consult with your SAP administrator or functional consultant to review the configuration settings related to loan management and customer assignments. They may need to adjust settings or perform additional troubleshooting.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing loans and customer assignments. This can provide insights into best practices and common pitfalls.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FTR_CREATE (Create Loan), FTR_EDIT (Edit Loan), and BP (Business Partner) for managing customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  User Roles and Permissions: Ensure that the user has the necessary permissions to assign customers to loans. Sometimes, restrictions in user roles can lead to such errors.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.