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Message type: E = Error
Message class: FTVV_MESSAGES - Reporting Financial Assets Management
Message number: 346
Message text: Customer &1 has no bank details of the bank details ID &2
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FTVV_MESSAGES346
- Customer &1 has no bank details of the bank details ID &2 ?The SAP error message FTVV_MESSAGES346 indicates that a specific customer (identified by &1) does not have any bank details associated with a particular bank details ID (identified by &2). This error typically arises in the context of financial transactions, such as when processing payments or setting up direct debits.
Cause:
- Missing Bank Details: The customer does not have any bank account information entered in the system for the specified bank details ID.
- Incorrect Bank Details ID: The bank details ID being referenced may be incorrect or not applicable to the customer.
- Data Inconsistency: There may be inconsistencies in the data, such as the customer being inactive or the bank details being deleted or not properly maintained.
Solution:
Check Customer Master Data:
- Navigate to the customer master data (transaction code
FD03
for display).- Verify if the customer has bank details entered. If not, you will need to add the bank details.
Add Bank Details:
- If the customer does not have bank details, you can add them using transaction code
FD02
(change customer) orFD01
(create customer).- Ensure that you enter the correct bank details ID and fill in all required fields.
Verify Bank Details ID:
- Ensure that the bank details ID you are using is correct and corresponds to the customer in question.
- Check if the bank details ID is active and properly configured in the system.
Check for Data Consistency:
- Ensure that the customer is active and that there are no issues with the customer master data.
- If there are any inconsistencies, you may need to correct them.
Consult with IT or SAP Support:
- If you are unable to resolve the issue, consult with your IT department or SAP support team for further assistance. They may need to check for any underlying issues in the system.
Related Information:
FD01
: Create CustomerFD02
: Change CustomerFD03
: Display CustomerBy following these steps, you should be able to resolve the error message FTVV_MESSAGES346 and ensure that the customer has the necessary bank details for transactions.
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