How To Fix FTVV_MESSAGES340 - For customer &, only the following payment methods are valid: $


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTVV_MESSAGES - Reporting Financial Assets Management

  • Message number: 340

  • Message text: For customer &, only the following payment methods are valid: $

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FTVV_MESSAGES340 - For customer &, only the following payment methods are valid: $ ?

    The SAP error message FTVV_MESSAGES340 typically indicates that there is a restriction on the payment methods that can be used for a specific customer in the system. This error occurs when a user attempts to process a transaction (such as an invoice or payment) using a payment method that is not valid for that customer.

    Cause:

    1. Payment Method Configuration: The customer may have specific payment methods configured in their master data that restrict the use of certain payment methods.
    2. Customer Master Data: The customer master record may not include the payment method being used in the transaction.
    3. Payment Method Settings: The payment method settings in the configuration may not allow the selected payment method for the customer group or specific customer.
    4. Transaction Type: The type of transaction being processed may not be compatible with the selected payment method.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for general data or FD03 for company code data).
      • Verify the payment methods assigned to the customer. Ensure that the payment method you are trying to use is listed.
    2. Review Payment Method Configuration:

      • Check the configuration for payment methods in the SAP system (transaction code OBPM1 for payment method configuration).
      • Ensure that the payment method is active and correctly configured for the relevant customer group.
    3. Adjust Transaction:

      • If the payment method is not valid for the customer, consider using a different payment method that is valid as indicated in the error message.
    4. Consult with SAP Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.

    Related Information:

    • Transaction Codes:
      • XD03 - Display Customer (General Data)
      • FD03 - Display Customer (Company Code Data)
      • OBPM1 - Payment Methods in Company Code
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Documentation: Review SAP documentation related to customer master data and payment methods for more detailed information on configuration and usage.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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