How To Fix FTVV_MESSAGES130 - Customer number not found

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 130

• Message text: Customer number not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES130 - Customer number not found ?

  The SAP error message FTVV_MESSAGES130: Customer number not found typically occurs when the system is unable to locate a customer record based on the customer number provided. This can happen in various scenarios, such as during the processing of transactions, data entry, or when trying to access customer-related information.
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system yet.
  Customer Deactivation: The customer record may have been deactivated or deleted.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing customer data.
  Authorization Issues: The user may not have the necessary permissions to view the customer record.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number for any typos or errors. Ensure that you are using the correct format.
  Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to search for the customer. If the customer does not exist, you may need to create it using XD01 or FD01.
  Check Status: If the customer exists, check if the customer is active. If it has been marked as inactive, you may need to reactivate it.
  Review Authorizations: Ensure that you have the necessary authorizations to access customer data. If not, contact your system administrator.
  Data Consistency Check: If the system is integrated with other applications, ensure that data synchronization is functioning correctly. You may need to run consistency checks or data migration processes.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team for further investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer master data management, such as XD01, XD02, XD03, FD01, FD02, FD03.
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data.
  Documentation: Review SAP documentation for customer master data management to understand the processes and requirements.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.