How To Fix FTR_TF_INTG062 - Risk check fails because sales order &1 is being processed by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_TF_INTG - Message class for trade finance integration

• Message number: 062

• Message text: Risk check fails because sales order &1 is being processed by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_TF_INTG062 - Risk check fails because sales order &1 is being processed by user &2 ?

  The SAP error message FTR_TF_INTG062 indicates that a risk check has failed because a sales order (identified by the number &1) is currently being processed by another user (identified by user &2). This error typically occurs in the context of financial transactions or integration processes where concurrent access to a sales order is restricted to prevent data inconsistencies or conflicts.
  Cause:
  
  Concurrent Processing: The primary cause of this error is that the sales order is locked by another user. SAP locks certain objects to ensure data integrity during processing. If one user is editing or processing a sales order, other users will be unable to make changes until the lock is released.
  Long-running Transactions: If the user processing the sales order has a long-running transaction, it can lead to delays in releasing the lock, causing other users to encounter this error.
  System Configuration: Certain configurations in the SAP system may enforce stricter locking mechanisms, leading to more frequent occurrences of this error.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to complete their processing of the sales order. Once the lock is released, you can attempt to process the sales order again.
  Identify the Lock: Use transaction code SM12 to check for locks on the sales order. You can identify the user who is holding the lock and the duration of the lock. If necessary, you can communicate with that user to understand when they will complete their processing.
  Lock Management: If the lock is held for an unusually long time and you have the necessary authorizations, you can consider releasing the lock manually. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still processing the order.
  Review System Configuration: If this error occurs frequently, it may be worth reviewing the system configuration related to locking mechanisms and transaction handling to see if adjustments can be made to reduce the occurrence of such conflicts.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  SE11: To check the data dictionary for the sales order table (e.g., VBAK for sales document header).
  
  
  
  Documentation: Review SAP documentation related to transaction processing and locking mechanisms for more detailed insights into how SAP handles concurrent access.
  
  
  User Training: Ensure that users are trained on best practices for processing sales orders to minimize the chances of encountering this error, such as avoiding long transactions and communicating with team members when working on shared documents.
  
  
  By following these steps, you should be able to resolve the error and understand its implications in your SAP environment.