How To Fix FTR_GUI078 - Use of SEPA mandates needs a customer account for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GUI - TR Transaction Management

• Message number: 078

• Message text: Use of SEPA mandates needs a customer account for business partner &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GUI078 - Use of SEPA mandates needs a customer account for business partner &1 ?

  The SAP error message FTR_GUI078 indicates that there is an issue with the use of SEPA mandates in relation to a business partner. Specifically, it states that a customer account is required for the specified business partner (denoted as &1 in the message).
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Customer Account: The business partner you are trying to use for SEPA mandates does not have a corresponding customer account in the system.
  Incorrect Business Partner Role: The business partner may not have the appropriate role assigned that allows for SEPA mandate processing.
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up for handling SEPA mandates.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Partner Configuration:
  
  Go to the Business Partner transaction (BP) in SAP.
  Search for the business partner indicated in the error message.
  Ensure that the business partner has a customer role assigned (e.g., "FLCU00" for customer).
  
  
  
  Create or Update Customer Account:
  
  If the business partner does not have a customer account, you will need to create one.
  If it exists but is not linked correctly, you may need to update the business partner to ensure it is associated with the correct customer account.
  
  
  
  Verify SEPA Mandate Settings:
  
  Check the SEPA mandate settings in the system to ensure they are configured correctly.
  Ensure that the necessary parameters for SEPA processing are set up in the configuration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to SEPA mandates and business partner configuration for any additional requirements or steps.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Business Partner Roles: Understanding the different roles that can be assigned to a business partner is crucial. For SEPA mandates, the business partner typically needs to have a customer role.
  SEPA Mandate Management: Familiarize yourself with how SEPA mandates are managed within SAP, including the creation, maintenance, and usage of mandates.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on SEPA mandate configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.