How To Fix FTR_GUI077 - SEPA mandate &1 belongs to a different deal or contract no. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GUI - TR Transaction Management

• Message number: 077

• Message text: SEPA mandate &1 belongs to a different deal or contract no. &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GUI077 - SEPA mandate &1 belongs to a different deal or contract no. &2 ?

  The SAP error message FTR_GUI077 indicates that there is a mismatch between the SEPA mandate and the deal or contract number associated with it. This typically occurs in the context of financial transactions, particularly when dealing with SEPA (Single Euro Payments Area) mandates for direct debit transactions.
  Cause:
  The error arises when:
  
  The SEPA mandate you are trying to use is linked to a different deal or contract than the one currently being processed.
  There may be an attempt to apply a mandate that is not valid for the specific contract or deal number in the system.
  Data inconsistencies or incorrect entries in the system regarding the mandate or contract details.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Mandate Details:
  
  Check the details of the SEPA mandate in the system. Ensure that the mandate is correctly linked to the intended deal or contract number.
  You can do this by navigating to the relevant transaction in SAP where mandates are managed (e.g., transaction code FTR_MANDATE).
  
  
  
  Check Contract/Deal Information:
  
  Confirm that the contract or deal number you are working with is correct and that it matches the details associated with the SEPA mandate.
  If necessary, review the contract or deal setup to ensure it is configured correctly.
  
  
  
  Update Mandate or Contract:
  
  If the mandate is indeed linked to a different contract, you may need to either:
  
  Update the mandate to link it to the correct contract.
  Create a new mandate that is associated with the correct deal or contract number.
  
  
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific guidelines on managing SEPA mandates and contracts. This can provide additional insights into the correct procedures.
  
  
  
  Contact Support:
  
  If the issue persists after verifying the details, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FTR_MANDATE for managing mandates and FTR_CREATE for creating financial transactions.
  SEPA Mandate Management: Understand the process of SEPA mandate management in SAP, including how mandates are created, linked to contracts, and used in payment processing.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional solutions.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.