How To Fix FTR_GENERAL615 - Reference to prev. message (REF_CO_KEY) missing, system unable to proceed

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 615

• Message text: Reference to prev. message (REF_CO_KEY) missing, system unable to proceed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL615 - Reference to prev. message (REF_CO_KEY) missing, system unable to proceed ?

  The SAP error message FTR_GENERAL615 with the description "Reference to prev. message (REF_CO_KEY) missing, system unable to proceed" typically occurs in the context of financial transactions, particularly in the area of treasury and risk management. This error indicates that there is a missing reference key that is necessary for the system to process the transaction.
  Cause:
  
  Missing Reference Key: The error usually arises when a transaction that is supposed to reference a previous message or document does not have the required reference key (REF_CO_KEY). This can happen if the previous transaction was not completed correctly or if there was an issue during the posting process.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database that are required for the current transaction.
  Configuration Issues: Incorrect configuration settings in the treasury module or related components can lead to this error.
  
  Solution:
  
  Check Previous Transactions: Review the previous transactions related to the current one to ensure that they were completed successfully and that all necessary reference keys are present.
  Data Consistency Check: Run consistency checks in the system to identify any missing or inconsistent data entries. This can often be done using transaction codes like SE38 to run specific reports or checks.
  Reprocess Transactions: If a previous transaction was not processed correctly, you may need to reverse or reprocess it to ensure that the reference key is generated and available for the current transaction.
  Configuration Review: Check the configuration settings in the treasury module to ensure that they are set up correctly. This may involve consulting with your SAP Basis or functional team.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including transaction codes and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the treasury module, such as FTR_EDIT for editing financial transactions or FTR_DISPLAY for displaying them.
  Documentation: Review SAP documentation related to treasury and risk management for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.