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Message type: E = Error
Message class: FTR_GENERAL - Common messages for Correspondence object
Message number: 576
Message text: Correspondence unmatched successfully
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FTR_GENERAL576
- Correspondence unmatched successfully ?The SAP error message FTR_GENERAL576 typically indicates that there is an issue with the correspondence in the Financial Transaction Management (FTM) module, specifically related to unmatched transactions. This error can occur when the system is unable to match a correspondence document with the corresponding financial transaction.
Cause:
- Data Mismatch: The most common cause is a mismatch between the data in the correspondence document and the financial transaction. This could be due to incorrect or missing information.
- Configuration Issues: There may be configuration settings in the FTM module that are not set up correctly, leading to issues in matching.
- Timing Issues: Sometimes, transactions may not be processed in the correct order, leading to unmatched correspondences.
- Incomplete Data: If the correspondence document is missing key information or if the financial transaction is incomplete, it can lead to this error.
Solution:
- Check Correspondence Data: Review the correspondence document for any discrepancies or missing information. Ensure that all required fields are filled out correctly.
- Verify Financial Transactions: Check the financial transactions that are supposed to match with the correspondence. Ensure that they are complete and correctly entered in the system.
- Review Configuration Settings: Look into the configuration settings of the FTM module to ensure that they are set up correctly for matching correspondences.
- Reprocess Transactions: If the issue is due to timing, try reprocessing the transactions in the correct order.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling unmatched correspondences in your version of SAP.
- Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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