How To Fix FTR_GENERAL507 - Return object &1 is already being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 507

• Message text: Return object &1 is already being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL507 - Return object &1 is already being processed ?

  The SAP error message FTR_GENERAL507 indicates that a return object (such as a financial transaction or document) is already being processed in the system. This typically occurs in the context of financial transactions, particularly in the area of treasury and risk management.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Concurrent Processing: Another user or process is currently processing the same return object, leading to a lock on that object.
  Session Issues: The transaction might have been initiated in multiple sessions or tabs, causing conflicts.
  Incomplete Previous Processing: A previous attempt to process the return object may not have completed successfully, leaving it in a locked state.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Locks:
  
  Use transaction code SM12 to check for any locks on the return object. If you find a lock that is not being used, you can delete it (ensure that it is safe to do so).
  
  
  
  Wait and Retry:
  
  If another user is processing the return object, you may need to wait until they complete their transaction before trying again.
  
  
  
  Review Sessions:
  
  Ensure that you are not trying to process the same return object in multiple sessions. Close any unnecessary sessions or tabs.
  
  
  
  Check for Incomplete Transactions:
  
  Use transaction code SM21 to check the system log for any errors related to the return object. If there are incomplete transactions, you may need to resolve those first.
  
  
  
  Consult with Colleagues:
  
  If you are in a team environment, check with your colleagues to see if someone else is working on the same return object.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and SE11 (for data dictionary) to investigate further.
  Documentation: Review SAP documentation related to treasury and risk management for more context on return objects and their processing.
  User Permissions: Ensure that you have the necessary permissions to process the return object, as insufficient permissions can also lead to errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.