How To Fix FTR_GENERAL504 - Correpondence object &1 has not been returned


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_GENERAL - Common messages for Correspondence object

  • Message number: 504

  • Message text: Correpondence object &1 has not been returned

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR_GENERAL504 - Correpondence object &1 has not been returned ?

    The SAP error message FTR_GENERAL504 indicates that a correspondence object (such as a document or a message) has not been returned in the expected context. This error typically occurs in the context of financial transactions, particularly in the area of treasury and risk management.

    Cause:

    The error can be caused by several factors, including:

    1. Missing Correspondence Object: The correspondence object that is being referenced may not exist or may not have been created properly in the system.
    2. Incorrect Configuration: There may be issues with the configuration settings related to the correspondence processing in the SAP system.
    3. Authorization Issues: The user may not have the necessary authorizations to access or retrieve the correspondence object.
    4. Data Inconsistencies: There may be inconsistencies in the data that prevent the system from locating the correspondence object.
    5. System Errors: There could be temporary system issues or bugs that are causing the error.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Correspondence Object: Verify if the correspondence object exists in the system. You can do this by checking the relevant transaction or report where the correspondence is supposed to be generated or retrieved.

    2. Review Configuration: Ensure that the configuration settings for correspondence processing are correctly set up. This may involve checking the customizing settings in the SAP system.

    3. User Authorizations: Check if the user has the necessary authorizations to access the correspondence object. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.

    4. Data Consistency Check: Perform a data consistency check to ensure that all related data is correctly maintained. This may involve running specific reports or transactions to identify any inconsistencies.

    5. System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.

    7. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes related to correspondence processing in SAP, such as FTR_CREATE, FTR_DISPLAY, or others specific to your module.
    • Documentation: Review SAP documentation related to treasury and risk management for more insights into correspondence processing.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.

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