How To Fix FTR_GENERAL301 - Correspondence object &1 is already being edited by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 301

• Message text: Correspondence object &1 is already being edited by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL301 - Correspondence object &1 is already being edited by user &2 ?

  The SAP error message FTR_GENERAL301 indicates that a correspondence object (such as a document or record) is currently being edited by another user. This is a common issue in multi-user environments where multiple users may attempt to access or modify the same object simultaneously.
  Cause:
  The error occurs when:
  
  A user is already editing a correspondence object, and another user tries to access or edit the same object.
  The system locks the object to prevent data inconsistencies and ensure that changes made by one user do not conflict with changes made by another user.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Wait for the Other User: If possible, wait until the user who is currently editing the object has finished their work and released the lock. You can communicate with the user to find out when they expect to finish.
  
  
  Check Lock Entries: You can check the lock entries in the system to see which user is currently editing the object. Use transaction code SM12 to view lock entries. You can search for the object in question and see the user who is holding the lock.
  
  
  Release the Lock (if necessary): If you have the necessary authorizations and it is appropriate to do so, you can manually release the lock. In transaction SM12, you can select the lock entry and delete it. However, be cautious with this approach, as it may lead to data loss or inconsistencies if the other user is still working on the object.
  
  
  Review User Permissions: Ensure that users have the appropriate permissions and that the system is configured correctly to handle concurrent editing. Sometimes, adjusting user roles or permissions can help mitigate such issues.
  
  
  Consult Documentation or Support: If the issue persists or if you are unsure about the steps to take, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries) and SM21 (for system logs) to troubleshoot further.
  User Training: Ensure that users are trained on how to properly handle shared objects and understand the implications of editing them concurrently.
  System Configuration: Review the system configuration for handling locks and concurrent access to ensure it meets your organization's needs.
  
  By following these steps, you should be able to address the FTR_GENERAL301 error effectively.