How To Fix FTR_GENERAL156 - Key information in correspondence object is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 156

• Message text: Key information in correspondence object is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL156 - Key information in correspondence object is missing ?

  The SAP error message FTR_GENERAL156 indicates that there is missing key information in the correspondence object related to financial transactions, particularly in the context of Treasury and Risk Management (TRM) or Financial Services (FS). This error typically arises when trying to process or display correspondence related to financial instruments, such as derivatives or loans, and the system cannot find the necessary data to complete the operation.
  Causes:
  
  Missing Data: The correspondence object may not have been properly created or may lack essential information, such as the transaction number, document number, or other key identifiers.
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up, leading to missing links between the correspondence object and the financial transaction.
  Data Inconsistencies: There could be inconsistencies in the database, such as missing entries in related tables that are required for the correspondence object to function correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data, leading to the appearance of missing information.
  
  Solutions:
  
  Check Correspondence Object: Verify that the correspondence object has been created correctly and contains all necessary key information. You can do this by navigating to the relevant transaction in SAP and checking the details of the correspondence.
  Review Configuration: Ensure that the configuration settings for the correspondence objects in the SAP system are correctly set up. This may involve checking the customizing settings in the SPRO transaction.
  Data Consistency Check: Run data consistency checks to identify any missing or inconsistent data in the relevant tables. This may involve using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  User Authorizations: Confirm that the user has the necessary authorizations to access the correspondence object and related financial transactions. This may involve checking roles and authorizations in transaction PFCG.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using, as there may be known issues or patches available that address this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FTR_EDIT (to edit financial transactions) or FTR_DISPLAY (to display financial transactions) to troubleshoot the issue.
  SAP Notes: Check the SAP Support Portal for any notes related to the error message FTR_GENERAL156, as there may be specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with an SAP expert for further investigation.