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Message type: E = Error
Message class: FTR_GENERAL - Common messages for Correspondence object
Message number: 110
Message text: Error while sending correspondence object & for approval
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FTR_GENERAL110
- Error while sending correspondence object & for approval ?The SAP error message FTR_GENERAL110 typically occurs in the context of financial transactions, particularly when dealing with the correspondence objects in the SAP Treasury and Risk Management (TRM) module. This error indicates that there is an issue while trying to send a correspondence object for approval.
Causes of the Error
Missing Configuration: The correspondence type may not be properly configured in the system. This could include missing settings for the document type or the approval process.
Authorization Issues: The user attempting to send the correspondence may not have the necessary authorizations to perform this action.
Incomplete Data: Required fields or data may be missing from the correspondence object, preventing it from being processed.
Technical Issues: There could be underlying technical issues, such as problems with the communication layer or the application server.
Workflow Issues: If the correspondence is part of a workflow, there may be issues with the workflow configuration or the workflow itself may not be active.
Solutions
Check Configuration:
- Verify that the correspondence type is correctly configured in the system. This includes checking the settings in the Customizing (SPRO) for Treasury and Risk Management.
- Ensure that all necessary parameters for the correspondence object are set up correctly.
Review Authorizations:
- Check the user’s authorization profile to ensure they have the necessary permissions to send correspondence for approval.
- Use transaction code SU53 to analyze authorization issues after the error occurs.
Validate Data:
- Review the correspondence object for any missing or incomplete data. Ensure that all mandatory fields are filled out correctly.
- Check for any specific validation rules that may be causing the error.
Technical Troubleshooting:
- If there are technical issues, check the system logs (transaction SLG1) for any related error messages that could provide more context.
- Consult with your SAP Basis team to ensure that the system is functioning correctly and that there are no connectivity issues.
Workflow Configuration:
- If the correspondence is part of a workflow, ensure that the workflow is active and correctly configured.
- Check the workflow logs for any errors that may indicate why the correspondence cannot be sent for approval.
Related Information
If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.
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