How To Fix FTR0560 - Retention period is not specified for entity 'Contact Person'

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 560

• Message text: Retention period is not specified for entity 'Contact Person'

Self-Explanatory Message

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• What is the cause and solution for SAP error message FTR0560 - Retention period is not specified for entity 'Contact Person' ?

  The SAP error message FTR0560 indicates that a retention period has not been specified for the entity 'Contact Person' in the context of the SAP system, particularly in the area of Financial Services or Asset Management. This error typically arises when trying to process or manage data related to contact persons without having defined the necessary retention periods.
  Cause:
  The primary cause of this error is that the system requires a retention period to be defined for the contact person entity, which is necessary for compliance and data management purposes. The retention period specifies how long the data related to the contact person should be retained in the system before it can be archived or deleted.
  Solution:
  To resolve the error FTR0560, you need to specify a retention period for the contact person entity. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration area for your module (e.g., Financial Services, Asset Management).
  
  
  
  Define Retention Period:
  
  Look for the settings related to 'Contact Person' or 'Retention Periods'.
  You may find this under the path: SPRO -> Financial Services -> General Settings -> Retention Management -> Define Retention Periods.
  Create or modify the retention period for the contact person entity.
  
  
  
  Assign the Retention Period:
  
  Ensure that the defined retention period is assigned to the relevant contact person records or categories.
  
  
  
  Test the Changes:
  
  After making the changes, try to perform the action that previously triggered the error to confirm that it has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for detailed instructions on managing retention periods.
  User Roles: Ensure that you have the necessary authorizations to make changes to configuration settings.
  Consult with SAP Basis or Functional Team: If you are unsure about the changes or if the error persists, consult with your SAP Basis or functional team for further assistance.
  
  By following these steps, you should be able to resolve the FTR0560 error and ensure that the retention period for the contact person entity is properly defined in your SAP system.