How To Fix FTR0454 - Contact person was changed from &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 454

• Message text: Contact person was changed from &1 to &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR0454 - Contact person was changed from &1 to &2 ?

  The SAP error message FTR0454 indicates that the contact person for a particular transaction or master data record has been changed. The message typically includes the old contact person (&1) and the new contact person (&2). This message is often seen in the context of financial transactions, particularly in the area of treasury and risk management.
  Cause:
  The error message is triggered when there is a change in the contact person associated with a financial transaction or master data record. This could happen due to various reasons, such as:
  
  Manual Update: A user manually updated the contact person in the system.
  Data Migration: During data migration or system upgrades, the contact person information may have been altered.
  Integration Issues: If the system is integrated with other applications, changes in those applications might reflect in SAP, leading to this message.
  Business Process Changes: Changes in business processes or organizational structure may necessitate updates to contact person information.
  
  Solution:
  To resolve the FTR0454 error message, consider the following steps:
  
  Review Changes: Check the change logs or audit trails to understand why the contact person was changed. This can help identify if the change was intentional or erroneous.
  Validate Data: Ensure that the new contact person (&2) is valid and has the necessary authorizations and roles assigned in the system.
  Revert Changes: If the change was not intended, you may need to revert the contact person back to the original (&1) if that is appropriate.
  Communicate with Stakeholders: If the change was part of a business process update, ensure that all relevant stakeholders are informed about the new contact person.
  System Configuration: If this error occurs frequently, review the system configuration and integration settings to ensure that they align with business processes.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes (like FTR_EDIT or FTR_CREATE) to access the relevant financial transaction or master data record.
  Authorization Issues: Ensure that the user making the changes has the appropriate authorizations to modify contact person information.
  Documentation: Refer to SAP documentation or help files for more details on managing contact persons in financial transactions.
  Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to address the FTR0454 error message effectively.