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Message type: E = Error
Message class: FTR0 - Treasury: Financial Transaction
Message number: 453
Message text: External reference was changed from &1 to &2
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FTR0453
- External reference was changed from &1 to &2 ?The SAP error message FTR0453, which states "External reference was changed from &1 to &2," typically occurs in the context of financial transactions, particularly in the area of treasury and risk management. This error indicates that the external reference (such as a reference number or identifier) associated with a financial transaction has been modified or changed, which can lead to inconsistencies or issues in processing.
Cause:
- Manual Changes: The external reference may have been manually changed by a user, either intentionally or accidentally.
- Data Import/Upload: If data is being imported or uploaded into the system, discrepancies between the source data and existing records can trigger this error.
- Integration Issues: If there are integrations with other systems (e.g., banking systems, third-party applications), changes in external references from those systems can lead to this error.
- Duplicate Entries: The system may detect that the new external reference conflicts with an existing one, leading to a change being flagged.
Solution:
- Review Changes: Check the transaction history to understand why the external reference was changed. This may involve looking at logs or change documents.
- Correct the Reference: If the change was not intended, revert the external reference back to its original value. This can usually be done in the transaction or document where the error occurred.
- Data Consistency Check: Ensure that all related documents and transactions are consistent with the external reference. This may involve checking linked transactions or related entries.
- User Training: If manual changes are a frequent cause, consider providing training to users on the importance of maintaining consistent external references.
- Integration Review: If the issue arises from integration with other systems, review the integration settings and data mapping to ensure that external references are handled correctly.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.
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