How To Fix FTR0301 - Counterconfirmation was reset (&1 -> &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 301

• Message text: Counterconfirmation was reset (&1 -> &2)

What causes this issue?

The status of the correspondence data record was reset from '&V1&' to '
&V2&'.
&HINTS&
You can only reset the counterconfirmation if you have the
corresponding authorization.
The status change from '&V1&' to '&V2&' ('3' -> '1') is displayed by
change documents.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR0301 - Counterconfirmation was reset (&1 -> &2) ?

  The SAP error message FTR0301, which states "Counterconfirmation was reset (&1 -> &2)," typically occurs in the context of financial transactions, particularly in the area of treasury and risk management. This error indicates that a counterconfirmation for a financial transaction has been reset, and it provides two values (&1 and &2) that represent the original and new states of the counterconfirmation.
  Cause:
  The error can be caused by several factors, including:
  
  Manual Reset: A user may have manually reset the counterconfirmation for a transaction, which can lead to inconsistencies in the data.
  System Configuration: Incorrect configuration settings in the treasury module can lead to unexpected behavior regarding counterconfirmations.
  Data Integrity Issues: There may be issues with the underlying data, such as missing or incorrect entries in the database that affect the counterconfirmation process.
  Transaction Changes: Changes made to the original transaction (e.g., modifications in amounts, dates, or other key fields) can trigger a reset of the counterconfirmation.
  
  Solution:
  To resolve the FTR0301 error, consider the following steps:
  
  Review Transaction History: Check the transaction history for the affected financial transaction to understand what changes were made and why the counterconfirmation was reset.
  Check Configuration Settings: Ensure that the configuration settings in the treasury module are correct and align with your organization's processes.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the database that may be causing the issue.
  Recreate Counterconfirmation: If necessary, recreate the counterconfirmation manually if it was reset unintentionally.
  Consult Documentation: Refer to SAP documentation or notes related to treasury and risk management for any specific guidance on handling counterconfirmation issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to treasury management, such as FTR_EDIT, FTR_CREATE, and FTR_DISPLAY.
  SAP Notes: Check for any SAP Notes that may address known issues or provide patches related to the FTR0301 error.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to perform actions related to counterconfirmations.
  
  By following these steps, you should be able to diagnose and resolve the FTR0301 error effectively.