How To Fix FTR0291 - E-mail address of user &1 (-> sender) not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 291

• Message text: E-mail address of user &1 (-> sender) not maintained

What causes this issue?

The system cannot process the e-mail send order since the sender
address is missing.

How to fix this error?

You can display your own user data <DS:TRAN.SU3>here
</>. However, only the system administrator is allowed to change the
e-mail address since this address is also used for distributing mails
to the inbox.

Procedure for System Administrators

User maintenance:
No Internet address has been entered in the user data for user &V1& in
the 'Internet mail' area. Enter the data according to the relevant
confirmation process.
In the case of automatic correspondence, the user who creates the
transaction is the sender of the e-mail; in the case of correspondence
via the menu or report program RFTBCO00, the person who starts the
program or the background job is the sender.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR0291 - E-mail address of user &1 (-> sender) not maintained ?

  The SAP error message FTR0291 indicates that the system is unable to send an email because the email address for the specified user (the sender) is not maintained in the user master data. This typically occurs in the context of financial transactions or notifications where email communication is required.
  Cause:
  The primary cause of this error is that the user profile for the sender does not have an email address assigned. This can happen if:
  
  The user has not been set up correctly in the SAP system.
  The email address was not entered or was deleted.
  The user is not properly configured in the relevant organizational unit.
  
  Solution:
  To resolve this error, you need to ensure that the email address is maintained for the user in the SAP system. Here are the steps to do this:
  
  
  Access User Master Data:
  
  Use transaction code SU01 (User Maintenance).
  Enter the user ID of the sender (the user indicated in the error message).
  
  
  
  Maintain Email Address:
  
  Go to the Address tab.
  In the Email field, enter the valid email address for the user.
  Save the changes.
  
  
  
  Verify User Settings:
  
  Ensure that the user has the necessary authorizations to send emails.
  Check if the user is assigned to the correct roles and profiles that allow email notifications.
  
  
  
  Test Email Functionality:
  
  After maintaining the email address, test the functionality that triggered the error to ensure that the email can now be sent successfully.
  
  
  
  Related Information:
  
  User Master Data: The user master data in SAP contains various details about a user, including their email address, roles, and authorizations.
  Email Configuration in SAP: Ensure that the SAP system is configured to send emails. This includes settings in transaction SCOT (SAPconnect Administration) where you can configure the SMTP settings.
  Authorization Issues: If the email address is maintained but the error persists, check for any authorization issues that might prevent the user from sending emails.
  
  By following these steps, you should be able to resolve the FTR0291 error and enable email notifications for the specified user.