How To Fix FTR0289 - Enter just one correspondence medium per data record

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 289

• Message text: Enter just one correspondence medium per data record

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR0289 - Enter just one correspondence medium per data record ?

  The SAP error message FTR0289, which states "Enter just one correspondence medium per data record," typically occurs in the context of financial transactions or treasury management when you are trying to enter multiple correspondence mediums for a single data record. This error is common in the SAP Treasury and Risk Management module, particularly when dealing with financial transactions, such as derivatives or other financial instruments.
  Cause:
  The error is triggered when the system detects that more than one correspondence medium has been assigned to a single record. In SAP, a correspondence medium refers to the method of communication or documentation (e.g., email, print, etc.) that is used for sending out information related to a transaction. The system expects only one correspondence medium to be specified for each record to avoid confusion and ensure clarity in communication.
  Solution:
  To resolve this error, you should:
  
  
  Review the Data Entry: Check the data record you are trying to save or process. Ensure that you have only one correspondence medium selected. If multiple mediums are selected, remove the additional ones.
  
  
  Modify the Correspondence Medium: If you need to change the correspondence medium, select the appropriate one and delete any others that may have been inadvertently included.
  
  
  Consult Documentation: If you are unsure about which correspondence medium to use, refer to your organization's documentation or guidelines regarding correspondence mediums in SAP.
  
  
  Check Customizations: If your SAP system has been customized, there may be specific configurations that affect how correspondence mediums are handled. Consult with your SAP administrator or technical team to ensure that the system is set up correctly.
  
  
  Test the Changes: After making the necessary adjustments, try to save or process the record again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to financial transactions and correspondence management, such as FTR_CREATE, FTR_EDIT, etc.
  User Roles and Authorizations: Ensure that you have the appropriate user roles and authorizations to make changes to correspondence mediums in the system.
  
  If the issue continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.