How To Fix FTR0263 - E-mail address of business partner &1 (address &2) not available

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 263

• Message text: E-mail address of business partner &1 (address &2) not available

What causes this issue?

The e-mail address of the correspondence recipient is not available in
the business partner data.

Procedure for System Administrators

Enter this address before sending the e-mail. You can maintain this
entry in the address data for business partner &V1& (address &V2&).

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message FTR0263 - E-mail address of business partner &1 (address &2) not available ?

  The SAP error message FTR0263 indicates that there is an issue with the email address of a business partner in the system. Specifically, it states that the email address for the specified business partner (identified by &1) and address (identified by &2) is not available. This error typically occurs in the context of financial transactions or communications where an email notification is required.
  Cause:
  
  Missing Email Address: The most common cause is that the business partner's email address has not been maintained in the system.
  Incorrect Business Partner Data: The business partner data may be incomplete or incorrectly configured.
  Inactive Business Partner: The business partner may be inactive or not properly set up in the system.
  Data Synchronization Issues: If the business partner data is synchronized from another system, there may be issues with the data transfer.
  
  Solution:
  
  
  Maintain Email Address:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner using the relevant search criteria.
  Once you find the business partner, check the "Address" tab or "Contact" tab to see if the email address is filled in.
  If it is missing, enter the correct email address and save the changes.
  
  
  
  Check Business Partner Status:
  
  Ensure that the business partner is active and properly configured. If it is inactive, you may need to activate it.
  
  
  
  Verify Data Consistency:
  
  Check if there are any inconsistencies in the business partner data. You can use transaction codes like BP or BP_MON to monitor and manage business partner data.
  
  
  
  Data Synchronization:
  
  If the business partner data is coming from an external system, ensure that the synchronization process is functioning correctly and that the email addresses are being transferred properly.
  
  
  
  Consult Documentation:
  
  If you are unsure about the steps or need further assistance, refer to SAP documentation or consult with your SAP support team.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  BP_MON - Business Partner Monitoring
  
  
  Business Partner Roles: Ensure that the business partner has the appropriate roles assigned that may require an email address.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to business partner email addresses.
  
  By following these steps, you should be able to resolve the FTR0263 error and ensure that the email address for the business partner is correctly maintained in the system.