How To Fix FTR0262 - E-mail address of business partner &1 not available

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 262

• Message text: E-mail address of business partner &1 not available

What causes this issue?

The e-mail address for the correspondence recipient is not available in
the business partner data.

Procedure for System Administrators

Enter this address before sending the e-mail. You can maintain this
entry in the address data for business partner &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR0262 - E-mail address of business partner &1 not available ?

  The SAP error message FTR0262, which states "E-mail address of business partner &1 not available," typically occurs in the context of financial transactions or communications where an email address is required for a business partner (such as a customer or vendor) but is not found in the system.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the business partner (BP) record does not have an email address assigned to it.
  Incorrect Business Partner: The business partner ID referenced in the error message may be incorrect or not properly set up in the system.
  Data Synchronization Issues: If the business partner data is being pulled from a different system or module, there may be synchronization issues leading to missing information.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner ID mentioned in the error message.
  Verify if the email address is filled in the relevant fields (usually found under the "Contact" or "Address" sections).
  
  
  
  Update Email Address:
  
  If the email address is missing, you can add it directly in the business partner record.
  Ensure that you save the changes after updating the email address.
  
  
  
  Validate Business Partner Role:
  
  Ensure that the business partner has the correct roles assigned that may require an email address (e.g., customer, vendor).
  
  
  
  Check for Data Consistency:
  
  If the business partner data is integrated from another system, ensure that the data is consistent and up-to-date.
  
  
  
  Consult with IT or SAP Support:
  
  If you are unable to resolve the issue, consult with your IT department or SAP support team for further assistance. They may need to check for any underlying issues in the configuration or data management processes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, FBL1N for vendor line items, or FBL5N for customer line items, depending on the context of the error.
  Business Partner Roles: Understand the different roles a business partner can have in SAP, as this can affect the data fields available for that partner.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as SAP frequently updates its software and documentation.
  
  By following these steps, you should be able to resolve the FTR0262 error and ensure that the necessary email address is available for the business partner in question.