How To Fix /FTI/SERV_TECH_ERROR045 - Critical error in metadata while reading org. structure details

SAP Error Message - Details

• Message type: E = Error

• Message class: /FTI/SERV_TECH_ERROR -

• Message number: 045

• Message text: Critical error in metadata while reading org. structure details

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /FTI/SERV_TECH_ERROR045 - Critical error in metadata while reading org. structure details ?

  The SAP error message /FTI/SERV_TECH_ERROR045 indicates a critical error in metadata while reading organizational structure details. This error typically arises in the context of SAP applications that deal with organizational data, such as SAP SuccessFactors or SAP HCM (Human Capital Management).
  Causes:
  
  Metadata Corruption: The metadata related to the organizational structure may be corrupted or inconsistent.
  Configuration Issues: There may be issues with the configuration of the organizational structure in the system.
  Authorization Problems: The user may not have the necessary authorizations to access the organizational structure data.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  Data Inconsistencies: Inconsistencies in the underlying data, such as missing or incorrect entries in the organizational units.
  
  Solutions:
  
  Check Metadata: Verify the integrity of the metadata related to the organizational structure. This may involve checking for any inconsistencies or corruption.
  Review Configuration: Ensure that the organizational structure is correctly configured in the system. This includes checking the settings in the relevant modules (e.g., HCM, SuccessFactors).
  User Authorizations: Confirm that the user encountering the error has the necessary authorizations to access the organizational structure data.
  System Updates: Check for any available updates or patches for the SAP system that may address known issues related to this error.
  Data Validation: Perform a data validation check to identify any inconsistencies or missing entries in the organizational units.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may provide specific guidance or fixes for this error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like PPOME (for organizational management) to check the organizational structure.
  Logs and Traces: Check system logs (transaction SLG1) for more detailed error messages that could provide additional context.
  Documentation: Review SAP documentation related to organizational management and metadata handling for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.