How To Fix FSSC_GENERIC014 - No mapped CRM account found for the customer &1

FSSC_GENERIC014 - Overview

• Message type: E = Error

• Message class: FSSC_GENERIC - FSSC Services

• Message number: 014

• Message text: No mapped CRM account found for the customer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSSC_GENERIC014 - No mapped CRM account found for the customer &1 ?

  The SAP error message FSSC_GENERIC014 indicates that there is no mapped CRM account found for the specified customer in the system. This error typically arises in scenarios where there is an integration between SAP ERP (or S/4HANA) and SAP CRM, and it usually occurs during processes that require customer data synchronization or when trying to access customer-related information.
  
  Cause:
  
  Missing Mapping: The customer in question does not have a corresponding CRM account mapped in the system.
  Data Inconsistency: There may be inconsistencies in the customer master data between the ERP and CRM systems.
  
  Configuration Issues: The integration settings between the ERP and CRM systems may not be properly configured.
  Customer Not Created in CRM: The customer might not have been created in the CRM system at all.
  Incorrect Customer ID: The customer ID being referenced may be incorrect or does not exist in the CRM system.
  
  
  Solution:
  
  
  Check Customer Mapping:
  
  Verify if the customer ID exists in the CRM