How To Fix FSSC_GENERIC007 - Dispute case creation not possible

FSSC_GENERIC007 - Overview

• Message type: E = Error

• Message class: FSSC_GENERIC - FSSC Services

• Message number: 007

• Message text: Dispute case creation not possible

What causes this issue?

The creation of a dispute case is not supported, due to one of the
following reasons:
The accounting system (FI-AR) is currently not available.
The accounting system (FI-AR) does not have release SAP ERP 6.0
Enhancement Package 5 installed.
The business function FIN_SSC_AIC_1 is not switched on in the accounting
system (FI-AR).

System Response

The system terminates processsing.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FSSC_GENERIC007 - Details

• The SAP error message FSSC_GENERIC007 indicates that the creation of a dispute case is not possible. This error typically arises in the context of SAP S/4HANA Finance, particularly when dealing with the Financial Supply Chain Management (FSCM) module, which includes functionalities for managing disputes and collections.
  Possible Causes:
  
  Missing Configuration: The system may not be properly configured to allow for dispute case creation. This could include missing settings in the dispute management configuration.
  Authorization Issues: The user may not have the necessary authorizations to create a dispute case. This can be checked in the user roles and authorizations.
  Data Issues: There may be missing or incorrect data in the master data or transaction data that is required for creating a dispute case.
  System Status: The document or transaction you are trying to dispute may be in a status that does not allow for dispute case creation (e.g., closed, archived).
  Technical Issues: There could be underlying technical