How To Fix /FSIH/MSG_INSURANCE022 - Specified insurance policy does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /FSIH/MSG_INSURANCE -

• Message number: 022

• Message text: Specified insurance policy does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /FSIH/MSG_INSURANCE022 - Specified insurance policy does not exist ?

  The SAP error message /FSIH/MSG_INSURANCE022 indicates that the specified insurance policy does not exist in the system. This error typically arises in the context of insurance management within SAP, particularly when dealing with insurance policies in the Financial Services sector.
  Cause:
  
  Incorrect Policy Number: The policy number entered may be incorrect or mistyped.
  Policy Not Created: The insurance policy may not have been created in the system yet.
  Data Deletion: The policy might have been deleted or archived, making it unavailable for current transactions.
  Authorization Issues: The user may not have the necessary permissions to view or access the specified policy.
  Incorrect Configuration: There may be configuration issues in the insurance module that prevent the system from recognizing the policy.
  
  Solution:
  
  Verify Policy Number: Double-check the policy number for any typographical errors. Ensure that you are using the correct format.
  Check Policy Existence: Use the relevant transaction code (e.g., FSIH) to search for the policy in the system. Ensure that the policy has been created and is active.
  Review Deletion/Archiving: Check if the policy has been deleted or archived. If it has been archived, you may need to restore it or access it through the archive.
  User Authorization: Ensure that the user has the necessary authorizations to access the insurance policy. Consult with your SAP security team if needed.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the insurance module is set up correctly and that there are no issues with the policy management settings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FSIH (Insurance Policy Management) and FSI1 (Insurance Policy Overview).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Documentation: Review the SAP documentation for the insurance module to understand the expected behavior and configuration settings.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.