How To Fix FSH_MSG_CL_VAS064 - VAS determination is not enabled for Customer &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FSH_MSG_CL_VAS - Message Class for Value Added Services

  • Message number: 064

  • Message text: VAS determination is not enabled for Customer &1

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FSH_MSG_CL_VAS064 - VAS determination is not enabled for Customer &1 ?

    The SAP error message FSH_MSG_CL_VAS064 indicates that Value-Added Services (VAS) determination is not enabled for a specific customer. This error typically arises in the context of SAP's Extended Warehouse Management (EWM) or similar logistics processes where VAS is relevant.

    Cause:

    The error occurs when the system attempts to process a transaction that requires VAS determination for a customer, but the necessary configuration is not set up. This could be due to:

    1. VAS Not Activated: The VAS functionality may not be activated for the specific customer in the system.
    2. Customer Master Data: The customer master data may not have the necessary settings or flags enabled for VAS.
    3. Configuration Issues: There may be issues in the configuration settings related to VAS in the SAP system.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
      • Verify if the VAS-related fields are correctly set. Look for any flags or settings that enable VAS for the customer.
    2. Activate VAS for the Customer:

      • If VAS is not activated, you may need to enable it. This can typically be done in the customer master data by setting the appropriate fields.
    3. Review VAS Configuration:

      • Check the configuration settings for VAS in the SAP system. This can usually be done in the SPRO transaction (SAP Reference IMG).
      • Navigate to the relevant section for VAS and ensure that the settings are correctly configured for the customer group or specific customer.
    4. Consult Documentation:

      • Review SAP documentation or help resources related to VAS to ensure that all necessary steps have been followed for enabling VAS for customers.
    5. Testing:

      • After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to customer master data (XD01, XD02, XD03) and VAS configuration.
    • User Roles: Ensure that the user has the necessary authorizations to make changes to customer master data and VAS settings.

    By following these steps, you should be able to identify and resolve the issue related to the error message FSH_MSG_CL_VAS064.

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