How To Fix FSH_MSG_CL_SC015 - Cannot delete strategy &1; assigned to customer

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_SC - Messages for Size Conversion topic

• Message number: 015

• Message text: Cannot delete strategy &1; assigned to customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_SC015 - Cannot delete strategy &1; assigned to customer ?

  The SAP error message FSH_MSG_CL_SC015 indicates that a strategy cannot be deleted because it is currently assigned to a customer. This is a common issue when dealing with strategies in SAP, particularly in the context of SAP Customer Relationship Management (CRM) or SAP S/4HANA.
  Cause:
  The error occurs because the strategy you are trying to delete is linked to one or more customers. In SAP, certain objects cannot be deleted if they are still in use or assigned to other entities. This is a safeguard to prevent data integrity issues.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify Assignments: Check which customers are assigned to the strategy. You can do this by navigating to the relevant transaction or using reports that show the relationships between strategies and customers.
  
  
  Remove Assignments: Once you have identified the customers linked to the strategy, you need to remove the assignment. This can typically be done in the customer master data or the strategy management area, depending on your SAP configuration.
  
  
  Delete the Strategy: After ensuring that no customers are assigned to the strategy, you can attempt to delete the strategy again.
  
  
  Check for Other Dependencies: If you still encounter issues, ensure that there are no other dependencies or references to the strategy in other parts of the system.
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you might use transaction codes like BP (Business Partner) or CRMD_ORDER (for CRM orders) to manage customer assignments.
  Authorization: Ensure you have the necessary authorizations to modify customer assignments and delete strategies.
  Documentation: Refer to SAP Help documentation for detailed steps on managing strategies and customer assignments.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully delete the strategy.