How To Fix FSH_MSG_CL_SC013 - Cannot unlock strategy &1; assigned to customer

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_SC - Messages for Size Conversion topic

• Message number: 013

• Message text: Cannot unlock strategy &1; assigned to customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_SC013 - Cannot unlock strategy &1; assigned to customer ?

  The SAP error message FSH_MSG_CL_SC013 indicates that a strategy cannot be unlocked because it is assigned to a customer. This typically occurs in the context of SAP's Flexible Spending Account (FSA) or similar financial management modules where strategies are used to manage customer-specific configurations.
  Cause:
  The error arises when you attempt to unlock a strategy that is currently linked to a customer. This linkage prevents the strategy from being modified or unlocked to ensure data integrity and consistency in customer-specific settings.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customer Assignments: Verify which customers are currently assigned to the strategy. You can do this by navigating to the relevant configuration or strategy management area in SAP.
  
  
  Remove Customer Assignment: If it is appropriate to do so, you can remove the assignment of the strategy from the customer. This may involve:
  
  Navigating to the customer master data or strategy assignment area.
  Finding the specific customer linked to the strategy.
  Removing or changing the assignment.
  
  
  
  Unlock the Strategy: Once the strategy is no longer assigned to any customer, you should be able to unlock it without encountering the error.
  
  
  Reassign if Necessary: If you need to keep the strategy linked to a customer but still need to make changes, consider creating a copy of the strategy, making the necessary changes, and then reassigning it to the customer.
  
  
  Consult Documentation: If you are unsure about the implications of removing a customer assignment, consult your organization's SAP documentation or reach out to your SAP support team for guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the strategy management or customer assignment areas (e.g., FS00, FSP0, etc.).
  User Roles: Ensure you have the necessary permissions to make changes to customer assignments and strategies.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Testing: After making changes, conduct thorough testing to ensure that the strategy functions as expected without the customer assignment.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team for further assistance.