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How To Fix FSH_MSG_CL_SC013 - Cannot unlock strategy &1; assigned to customer


FSH_MSG_CL_SC013 - Overview

  • Message type: E = Error

  • Message class: FSH_MSG_CL_SC - Messages for Size Conversion topic

  • Message number: 013

  • Message text: Cannot unlock strategy &1; assigned to customer

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


FSH_MSG_CL_SC013 - Details

  • The SAP error message FSH_MSG_CL_SC013 indicates that a strategy cannot be unlocked because it is assigned to a customer. This typically occurs in the context of SAP's Flexible Spending Account (FSA) or similar financial management modules where strategies are used to manage customer-specific configurations.
    
    Cause: The error arises when you attempt to unlock a strategy that is currently linked to a customer. This linkage prevents the strategy from being modified or unlocked to ensure data integrity and consistency in customer-specific settings.
    Solution: To resolve this error, you can follow these steps: Check Customer Assignments: Verify which customers are currently assigned to the strategy. You can do this by navigating to the relevant configuration or strategy management area in SAP. Remove Customer Assignment: If it is appropriate to do so, you can remove the assignment of the strategy from the customer. This may involve: Navigating to the customer master data or strategy assignment area. Finding the specific customer linked

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