How To Fix FSH_MSG_CL_MSO032 - Confirmed qty is 0 for item &1, MSO partner type &2, ship-to partner &3.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FSH_MSG_CL_MSO - Message Class for Multi Ship-to Orders

  • Message number: 032

  • Message text: Confirmed qty is 0 for item &1, MSO partner type &2, ship-to partner &3.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FSH_MSG_CL_MSO032 - Confirmed qty is 0 for item &1, MSO partner type &2, ship-to partner &3. ?

    The SAP error message FSH_MSG_CL_MSO032 indicates that there is an issue with the confirmed quantity for a specific item in a sales order or delivery. The message states that the confirmed quantity is zero for the specified item, partner type, and ship-to partner. This typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with stock availability and order confirmations.

    Cause:

    1. No Stock Availability: The most common cause is that there is no stock available for the item in question, leading to a confirmed quantity of zero.
    2. Incorrect Configuration: There may be issues with the configuration of the material master or sales order settings that prevent the system from confirming quantities.
    3. Order Status: The order may be in a status that does not allow for confirmation (e.g., it may be blocked or not yet released).
    4. Partner Data Issues: There could be issues with the partner data, such as incorrect partner type or ship-to address that does not match the expected configuration.
    5. Delivery Issues: If the item is part of a delivery, there may be issues with the delivery document itself, such as it being incomplete or not properly processed.

    Solution:

    1. Check Stock Levels: Verify the stock levels for the item in question. Use transaction codes like MMBE (Stock Overview) to check if there is available stock.
    2. Review Sales Order: Check the sales order for the item to ensure that it is correctly configured and that the status allows for confirmation. Use transaction code VA03 to display the sales order.
    3. Partner Data Verification: Ensure that the partner data (customer, ship-to party) is correctly set up and that the partner types are valid. You can check this in the customer master data using transaction code XD03.
    4. Check Material Master: Review the material master data for the item to ensure that it is set up correctly for sales and distribution. Use transaction code MM03 to display the material master.
    5. Delivery Document: If applicable, check the delivery document for any issues. Use transaction code VL03N to display the delivery and ensure it is properly processed.
    6. Consult with SAP Support: If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), MMBE (Stock Overview), XD03 (Display Customer), and VL03N (Display Delivery).
    • SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any patches or updates that may address the issue.
    • Documentation: Review SAP documentation on sales order processing and stock management for further insights into how confirmations work within the system.

    By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.

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