How To Fix FSH_MSG_CL_MSO031 - &1 is not a valid MSO sales document type

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_MSO - Message Class for Multi Ship-to Orders

• Message number: 031

• Message text: &1 is not a valid MSO sales document type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_MSO031 - &1 is not a valid MSO sales document type ?

  The SAP error message FSH_MSG_CL_MSO031 indicates that the specified sales document type is not valid for the context in which it is being used, particularly in the context of the Multi-Channel Sales Order (MSO) functionality in SAP.
  Cause:
  
  Invalid Document Type: The sales document type you are trying to use is not configured or recognized in the system for the specific process you are attempting to execute.
  Configuration Issues: The sales document type may not be set up correctly in the system, or it may not be assigned to the relevant sales area or organizational unit.
  Data Entry Error: There may be a typographical error in the document type being entered, or it may not exist in the system.
  
  Solution:
  
  
  Check Document Type: Verify that the sales document type you are using is valid. You can do this by checking the configuration in the SAP system.
  
  Go to SPRO (SAP Project Reference Object) and navigate to the relevant configuration path for sales document types.
  Ensure that the document type is defined and active.
  
  
  
  Configuration Review: If you have access, review the configuration settings for the sales document type:
  
  Check if the document type is assigned to the correct sales area (Sales Organization, Distribution Channel, Division).
  Ensure that the document type is set up for the intended sales process (e.g., standard sales order, return order, etc.).
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific sales document types and their configurations.
  
  
  User Authorization: Ensure that the user has the necessary authorizations to create or process the sales document type in question.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VOTXN (for maintaining sales document types) or OVAH (for defining sales document types) to check or modify configurations.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance related to this error message.
  Testing: After making any changes, perform tests to ensure that the sales document type can be used without triggering the error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.