How To Fix FSH_MSG_CL_MSO016 - Item &1: Conf. quantity not equal to sum of MSO item conf. quantities

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_MSO - Message Class for Multi Ship-to Orders

• Message number: 016

• Message text: Item &1: Conf. quantity not equal to sum of MSO item conf. quantities

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_MSO016 - Item &1: Conf. quantity not equal to sum of MSO item conf. quantities ?

  The SAP error message FSH_MSG_CL_MSO016 indicates that there is a discrepancy between the confirmed quantity of a main item and the sum of the confirmed quantities of its sub-items (or components) in a multi-level sales order or production order scenario. This typically occurs in the context of managing sales orders, production orders, or stock transfer orders where items are configured in a hierarchical structure.
  Cause:
  
  Data Entry Errors: The confirmed quantity for the main item may have been manually entered incorrectly, or the sub-items may have been confirmed incorrectly.
  System Configuration Issues: There may be issues with how the system is configured to handle item confirmations, especially in complex scenarios involving multiple components.
  Incomplete Processing: If the sub-items were not fully processed or confirmed, this could lead to a mismatch.
  Changes in Order Quantities: If the main item quantity was changed after the sub-items were confirmed, this could lead to inconsistencies.
  Batch Processing Issues: If batch processing is involved, there may be timing issues where confirmations are not yet reflected in the system.
  
  Solution:
  
  Verify Confirmed Quantities: Check the confirmed quantities for both the main item and the sub-items. Ensure that the sum of the sub-item quantities matches the main item quantity.
  Reconfirm Sub-Items: If discrepancies are found, you may need to re-confirm the quantities for the sub-items to ensure they are accurate.
  Adjust Main Item Quantity: If the main item quantity is incorrect, adjust it to match the sum of the confirmed sub-item quantities.
  Check for Incomplete Processes: Ensure that all necessary processes for confirming items have been completed. This may involve checking for any pending confirmations or transactions.
  Review System Configuration: If the issue persists, review the system configuration related to item confirmations to ensure it is set up correctly.
  Consult Documentation: Refer to SAP documentation or support for specific guidance related to your version and configuration of SAP.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CO11N (for confirming production orders) or VA02 (for changing sales orders) to check and adjust quantities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that the user has the necessary permissions to make changes to the order quantities.
  Testing in a Sandbox: If possible, replicate the issue in a test environment to understand the root cause without affecting production data.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.