How To Fix FSH_MSG_CL_MSO002 - Ship-to customer & is not a valid mark-for customer

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_MSO - Message Class for Multi Ship-to Orders

• Message number: 002

• Message text: Ship-to customer & is not a valid mark-for customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_MSO002 - Ship-to customer & is not a valid mark-for customer ?

  The SAP error message FSH_MSG_CL_MSO002 indicates that the ship-to customer specified in your transaction is not recognized as a valid mark-for customer. This error typically arises in the context of SAP Fashion Management or similar modules where specific customer relationships and configurations are crucial for processing orders.
  Cause:
  
  Invalid Customer Configuration: The ship-to customer may not be set up correctly in the system as a mark-for customer.
  Missing Master Data: The necessary master data for the ship-to customer may be incomplete or missing.
  Incorrect Customer Assignment: The customer may not be assigned to the correct sales area or may not have the necessary attributes to be considered a mark-for customer.
  Data Entry Error: There may be a typographical error in the customer number or related data.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the ship-to customer is correctly set up and has the necessary attributes to be a mark-for customer.
  
  
  
  Review Mark-for Customer Settings:
  
  Ensure that the customer is marked as a mark-for customer in the relevant configuration settings.
  Check if the customer is assigned to the correct sales organization and distribution channel.
  
  
  
  Update Customer Data:
  
  If the customer is not set up correctly, you may need to update the customer master data (transaction code XD02 or VD02).
  Ensure that all required fields are filled out correctly.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to make changes, consult with your SAP administrator or the team responsible for customer master data management.
  
  
  
  Check for Related Notes:
  
  Look for SAP Notes or documentation related to this specific error message for any additional guidance or patches that may be applicable.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like XD03, XD02, VD03, and VD02 for viewing and editing customer master data.
  SAP Documentation: Refer to SAP Help documentation for detailed information on customer master data and mark-for customer configurations.
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to view and edit customer data in SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.