How To Fix FSH_ARUN_MSG138 - Cannot unlock sales order &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_ARUN_MSG - ARUN Message Class

• Message number: 138

• Message text: Cannot unlock sales order &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_ARUN_MSG138 - Cannot unlock sales order &1 ?

  The SAP error message FSH_ARUN_MSG138 indicates that a sales order cannot be unlocked due to certain conditions that prevent the action. This error typically arises in the context of sales order processing, particularly when trying to unlock a sales order that is currently locked by another user or process.
  Causes:
  
  Sales Order Locking: The sales order is currently locked by another user or transaction. This can happen if another user is editing the order or if a background job is processing it.
  Incomplete Transactions: There may be incomplete transactions or processes that are still holding a lock on the sales order.
  Authorization Issues: The user attempting to unlock the sales order may not have the necessary authorizations to perform the unlock operation.
  System Errors: Occasionally, system errors or inconsistencies can lead to locks not being released properly.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for lock entries related to the sales order. You can identify which user or process is holding the lock and take appropriate action.
  Wait and Retry: If the lock is held by another user, you may need to wait until they finish their transaction and then try to unlock the sales order again.
  Contact the User: If you identify a specific user holding the lock, you can contact them to see if they can release the lock.
  Release Locks: If you have the necessary authorizations, you can manually delete the lock entries in SM12. However, this should be done with caution, as it may disrupt other users.
  Check Authorizations: Ensure that you have the necessary authorizations to unlock the sales order. If not, contact your system administrator to grant the required permissions.
  System Restart: In rare cases, a system restart may be necessary to clear any persistent locks that are not being released.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), and SM12 (Display and Delete Lock Entries).
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address the issue.
  User Documentation: Review user documentation or training materials related to sales order processing in your organization to ensure proper procedures are being followed.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or technical support for further investigation.