How To Fix FSBP_ECC020 - Requested customer company code &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_ECC - Business Partner in ECC

• Message number: 020

• Message text: Requested customer company code &1 is blocked

What causes this issue?

The selected customer company code is blocked. You cannot select it.

System Response

The system does not display any blocked company code data related to the
customer, to protect personal data. You cannot change or recreate any
customer-relevant data in a blocked company code.

How to fix this error?

Contact a business user who is authorized to display or change blocked
data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_ECC020 - Requested customer company code &1 is blocked ?

  The SAP error message FSBP_ECC020 indicates that the requested customer company code is blocked. This typically occurs in the context of financial transactions or customer master data management within the SAP system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Blocking Status: The customer company code has been marked as blocked in the system. This could be due to various reasons, such as compliance issues, financial concerns, or administrative decisions.
  Master Data Issues: The customer master data may have been set to a blocked status, preventing any transactions from being processed.
  Configuration Settings: There may be specific configuration settings in the SAP system that enforce blocking for certain company codes based on business rules.
  
  Solution:
  
  
  Unblock the Company Code:
  
  Navigate to the customer master data transaction (e.g., FD02 for changing customer data).
  Check the status of the company code in question. If it is blocked, you will need the appropriate authorization to unblock it.
  Remove the blocking status and save the changes.
  
  
  
  Check Authorization:
  
  Ensure that you have the necessary permissions to modify the customer master data. If not, contact your SAP administrator or the relevant department.
  
  
  
  Review Configuration:
  
  If the blocking is due to configuration settings, consult with your SAP configuration team to understand the rules that are causing the block and whether they need to be adjusted.
  
  
  
  Consult Documentation:
  
  Review any internal documentation or guidelines regarding customer blocking policies to ensure compliance with business processes.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01 (Create Customer), FD02 (Change Customer), and FD03 (Display Customer) to manage customer data effectively.
  User Roles: Understand the user roles and authorizations in your SAP system, as these can affect your ability to make changes to customer data.
  Business Processes: Be aware of the business processes that may lead to a customer being blocked, such as overdue payments, compliance checks, or internal policies.
  
  By following these steps, you should be able to address the error message FSBP_ECC020 and restore functionality for the requested customer company code.