How To Fix FSBP_ECC017 - Payment card &1 &2 has already been assigned to customer &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FSBP_ECC - Business Partner in ECC

  • Message number: 017

  • Message text: Payment card &1 &2 has already been assigned to customer &3

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FSBP_ECC017 - Payment card &1 &2 has already been assigned to customer &3 ?

    The SAP error message FSBP_ECC017 indicates that a payment card (credit card or debit card) has already been assigned to a specific customer in the system. This error typically occurs when you attempt to assign the same payment card to a different customer or when trying to reassign it to the same customer without properly removing the previous assignment.

    Cause:

    1. Duplicate Assignment: The payment card is already linked to another customer or is already assigned to the same customer in the system.
    2. Data Entry Error: There may have been an attempt to enter the same payment card details for multiple customers without first removing the existing assignment.
    3. System Configuration: The system may be configured to prevent duplicate payment card assignments for security and data integrity reasons.

    Solution:

    1. Check Existing Assignments: Verify if the payment card is already assigned to another customer. You can do this by checking the customer master data in the SAP system.
    2. Remove Existing Assignment: If the payment card needs to be reassigned, first remove the existing assignment from the current customer. This can usually be done in the customer master data transaction (e.g., using transaction code FD02 for customer changes).
    3. Reassign the Payment Card: After removing the existing assignment, you can then proceed to assign the payment card to the desired customer.
    4. Consult Documentation: If you are unsure about the process, refer to the SAP documentation or consult with your SAP administrator for guidance on managing payment card assignments.

    Related Information:

    • Transaction Codes: Common transaction codes related to customer master data include FD01 (Create Customer), FD02 (Change Customer), and FD03 (Display Customer).
    • Payment Card Management: Ensure that your organization has a clear policy for managing payment card information, including how to handle assignments and reassignments.
    • Security Considerations: Be aware of the security implications of handling payment card information, and ensure compliance with relevant regulations (e.g., PCI DSS).

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or technical team for further investigation.

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